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[FAQ] How can I check out the Registration Status of my Phone?

Polycom Employee & Community Manager

[FAQ] How can I check out the Registration Status of my Phone?

A quick way of checking if the phone is still registered to the SIP Provider is looking at the Line Icon:




More detailed Information can be obtained via: 


Press the Menu Key => select Status => select Lines


this menu will offer you now either the Line Information or the Server Status




Both of the above should provide you with a countdown Information showing the registration/subscription to the SIP Server.


If above shows nothing or no registration Information the Phone has lost it's connectivity to the SIP Server. Please use this post => here <= to attempt and troubleshoot this.


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Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

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The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.
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