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[FAQ] How can I check out the Registration Status of my Phone?

Polycom Employee & Community Manager

[FAQ] How can I check out the Registration Status of my Phone?

A quick way of checking if the phone is still registered to the SIP Provider is looking at the Line Icon:

 

LineIcon.png

 

More detailed Information can be obtained via: 

 

Press the Menu Key => select Status => select Lines

 

this menu will offer you now either the Line Information or the Server Status

 

SPIP650_LIneRegistrationStatus.png

 

Both of the above should provide you with a countdown Information showing the registration/subscription to the SIP Server.

 

If above shows nothing or no registration Information the Phone has lost it's connectivity to the SIP Server. Please use this post => here <= to attempt and troubleshoot this.

 




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The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.
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