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[FAQ] How can I check the SIP and UCS / UC Software and BootROM / Updater Version?

Polycom Employee & Community Manager

[FAQ] How can I check the SIP and UCS / UC Software and BootROM / Updater Version?

Since UCS 3.3.0 or later the UC Software and BootROM / Updater Version is shown on the Web Interface:

 

WebInterfaceSoftwareVersion.PNG


Pre UCS 3.3 0 (can be used in UCS 3.3.0 and newer as well):

 

Software Version


Press Menu Key => select Status => select Platform => select Application => select Main (shows SIP/UCS Version)

 

VVX_UC_Software.jpgSIP_UCS_Version.png

 

Press Menu Key => select Status => select Platform => select Phone (shows Part Number Version)

  

 

Partnumber.PNG

 

Above example would be a SPIP650

 

BootROM or Updater

 

  • Press Menu Key => select Status => select Platform => select Phone (shows BootROM / Updater Version)

 VVX_Updater_Software.jpg

BootRom_Upgrader_Version_02.png or Updater_01.png




<==== Signature / Disclaimer ======>
Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

This forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and may be answered on weekends, bank holidays or personal holidays.
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Polycom Employee & Community Manager

Re: [FAQ] How can I check the SIP and UCS / UC Software and BootROM / Updater Version?

Since UC Software 5.4.0 we also support a multiple key combination to have easier access to such information.

 

Pressing on a VVX Phone the keys 1, 4 and 7 will display:

 

MKC_Software.PNG




<==== Signature / Disclaimer ======>
Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

This forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and may be answered on weekends, bank holidays or personal holidays.
Message 2 of 2