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[FAQ]How can I disable the Do not Disturb / DND and/or Call forwarding options on the Phone?

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Polycom Employee & Community Manager

[FAQ]How can I disable the Do not Disturb / DND and/or Call forwarding options on the Phone?

UCS 5.1.1 introduced new features and you can now either disable the DND and/or the call forwarding options.

 

Option 1:

 

Disable DND on the IDLE screen

 

DND_Sofkey_removed.PNG

 

<dnd feature.enhancedFeatureKeys.enabled="1" softkey.feature.doNotDisturb="0" />

 

In order to remove the gap left by this simply add the additional:

 

efk.softkey.alignleft="1"

 DND_Sofkey_removed_allign.PNG

 

Option 2:

 

Disable call forward on the IDLE screen

 

<fwd feature.enhancedFeatureKeys.enabled="1" softkey.feature.forward="0"  />

 FWD_Sofkey_removed_no_allign_.PNG

 

the same with the alignment on:

 

<change efk.softkey.alignleft="1" />

 FWD_Sofkey_removed_allign.PNG

 

Both of the above still leaves the Option within the menu:

 

FWD_DND_Menu.PNG

 

Option 3:

 

Remove DND Softkey and Menu Option:

 

<dnd feature.doNotDisturb.enable="0" />

 The above will remove the Softkey and the Menu Option.

 

DND_Menu_complete_off.PNG

 

Option 4:

 

Remove FWD Softkey and Menu Option:

 

<fwd feature.enhancedFeatureKeys.enabled="1" feature.forward.enable="0" />

FWD_Menu_complete_off.PNG 

 

You can combine Option 1 and 2 or Option 3 and 4

 

Examples for all options are attached and can be mixed

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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

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