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[FAQ] How can I display my phone Extension rather than the Username using LYNC?

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Polycom Employee & Community Manager

[FAQ] How can I display my phone Extension rather than the Username using LYNC?

Option 1:

 

UCS 5.0.2 or later changed the behaviour in displaying the registration name rather than the Extension Number.

 

UCS 5.0.1 or earlier:

 

Extension.PNG

 

UCS 5.0.2 or later:

 

NoExtension.PNG

 

In order to change this back to the prior behavior please use:

 

<nameURI reg.1.useTelUriAsLineLabel="1" />

 

Option 2

 

Changing the Line Label manually to a desired name.

 

LYNC usually utilizes the User Logon / SIP URI to populate the Line Label on the Phone.

 

The above result may not be desirable

 

Original:

Line_00.PNG


Change via the Web Interface:

 

Line_01_WebIF.PNG

 

or Configuration file:

 

reg.1.label="Steffen Baier"

 

Result:

 

Line_01.PNG

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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