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[FAQ] How can I use PTT / Push To Talk / Paging / Page ?

Polycom Employee & Community Manager

[FAQ] How can I use PTT / Push To Talk / Paging / Page ?

Configuring Push-to-Talk and Group Paging

The Push-to-Talk (PTT) and Group Paging features are supported on all Polycom phone models installed with UC software 4.0.0 or later.


NOTE: The Polycom Trio 8800 or Trio 8500, unlike the VVX Business Media Phones and SoundPoint or SoundStation IP Phone Range, does not PTT / Push to Talk! 


At present the Trio can only receive a Page or be part of a Paging Group but cannot send a page itself.

The Group Paging feature enables you to make pages aka a —one way audio announcements — to users subscribed to a page group.


The Push-to-Talk (PTT) feature is a collaborative tool that enables you to exchange broadcasts to users subscribed to a PTT channel, much like a walkie-talkie.


  • You can transmit pages and PTT broadcasts using your handset, headset, or speakerphone and you can reject them, 
    place them on hold, and end them at any time.


  • PTT broadcasts can be transmitted via the speakerphone, handset, and headset, and pages can be received only through the speakerphone.

Both features are available on all phones that use UC Software 4.0.0 or later.

You can enable one of these features or you can operate both simultaneously.


Paging and PTT each have 25 groups/channels you can subscribe to.


  • PTT Mode PTT mode is intended primarily for Wi-Fi phones such as the SpectraLink handsets. 

    In PTT mode, the phone behaves like a walkie-talkie
    You can broadcast audio to a PTT channel and recipients subscribed to that channel can respond to your message.


Paging Mode Paging mode is intended primarily for desktop phones. 

In Paging mode, you can send announcements to recipients subscribed to a page group. 
In Page mode, announcements play only through the phone’s speakerphone.

  • Paging_000.PNG


In order to customize the availability of the Page functionality for other call scenarios please check the Soft Key Example 5 => here <=


Setting a fixed paging Volume:


The ptt.volume parameter (UC Software 4.0.5 or later) can be used to set a pre-defined paging Volume.


  • default = -20 (whereas default for ptt.emergencyChannel.volume is -10) 
    max = 0 
    min = -57
Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

This forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and may be answered on weekends, bank holidays or personal holidays.