Plantronics + Polycom. Now together as Poly Logo

[FAQ] How can set the Handset/Speaker/Headset volume to a persistent setting / remember the volume?

Highlighted
Polycom Employee & Community Manager

[FAQ] How can set the Handset/Speaker/Headset volume to a persistent setting / remember the volume?

<volume/>

 

In some countries, regulations state that a phone’s receiver volume must be reset to a nominal level for each new call.

 

This is the phone’s default behavior.

 

Using this parameter, you can set the receiver volume to persist across calls each time a user makes changes to the default volume level.

 

NOTE: Restarting the phone will return this to the factory default value!

 

Handset:

 

<Volume voice.volume.persist.handset="1"/>
  • If 0, the handset receive volume will automatically reset to a nominal level after each call. 

    Above is the default

    If 1, the volume for each call will be the same as the previous call. 
    If set to 1, the handset receive volume will persist across calls.
    If set to 0, the handset receive volume will be reset to nominal at the start of each call.

Wired Headset:

 

<Volume voice.volume.persist.headset="1"/>

 

  • If 0, the headset receive volume will automatically rest to a nominal level after each call. 

    Above is the default

    If 1, the volume for each call will be the same as the previous call.

 

USB Headset (VVX 500/501, VVX600/601 or VVX401/411 only):

 

<Volume voice.volume.persist.usbHeadset="1"/>

 

  • If 0, the headset receive volume will automatically rest to a nominal level after each call. 

    Above is the default

    If 1, the volume for each call will be the same as the previous call.

Bluetooth Headset (VVX600/601 only):

 

<Volume voice.volume.persist.usb.bluetooth.Headset="1"/>

 

  • If 0, the headset receive volume will automatically rest to a nominal level after each call. 

    Above is the default

    If 1, the volume for each call will be the same as the previous call.

 

Handsfree:

 

<Volume voice.volume.persist.handsfree="1"/>
  • If 0, the speakerphone receive volume will automatically rest to a nominal level after each call.

    Above is the default

    If 1, the volume for each call will be the same as the previous call.

 

Attached is a zipped configuration file that contains individual configurations and can be => imported <= (UCS 4.x.x <) or provisioned via a => server <=

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 1 of 1