FAQ: How do I prevent the Lync directory search from displaying the last search result?

[MarkL]

We are using a Polycom CX5500 on 5.0.1.8076. It has been configured to sign into Lync with a common area account.

The default behaviour seems to be that if User A performs a search for someone in the Lync directory, then later, User B goes to search the Lync directory, User B can see the search result from User A. From a privacy perspective, we would prefer the last search result is cleared once the device returns to the home screen / idle screen.

Is this possible?

Thanks

[SteffenBaierUK · Accepted solution]

Hello MarkL,

welcome to the Polycom Community.

Such change in the default behavior would require a feature request.

The community's VoIP FAQ contains this post here:

Jan 03, 2013 Question: How can I request a change to the current Polycom SIP / UCS Software?

Resolution: Please check => here <=

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

[MarkL]

Noted, thanks Steffen.