Plantronics + Polycom. Now together as Poly Logo

[FAQ] IPv6 Support for Polycom Phones

Highlighted
Polycom Employee & Community Manager

[FAQ] IPv6 Support for Polycom Phones

 

IPv6 Support

 

IPv6 support was added to the Polycom VVX phone range via Software Version UC Software 5.5.0

 

EDIT: UC Software 5.9.4 >here< added IPv6 support to the Poly Trio

 

NOTE: Brackets " [ " and " ] " must be used to utilize the IPv6 Address

 

IPv6_00.PNG

 

 

 

IPv6_01.PNG

 

Enable IPv6 via the Phone GUI:

 

  • Press Menu => Settings => Advanced => Administration Settings => Network Configuration
    IPv6_02.PNG

  • Ethernet Menu
    IPv6_03.PNG

  • IP Mode
    IPv6_04.PNG
  • A mix between IPv6 and IPv4 can be utilized
    IPv6_05.PNG

 

When the phone is in Dual IPv6 / IPv4 or just in IPv6 mode it sends DCHPv6 message(s) using a ff02::1:2 IPv6 multicast address:

 

IPv6_06.PNG

 

 

XMT:  X-- IA_NA 7f:02:01:2b
XMT:  | X-- Request renew in  +3600
XMT:  | X-- Request rebind in +5400
XMT: Solicit on eth0, interval 2060ms.

DHCP_V6_07.PNG

 

 

Usually, an IPv6 enabled DHCP server(s) would then respond

 

DHCP_V6_08.PNG

 

 

RCV: Advertise message on eth0 from fda8:6c3:ce53:a890::4.
RCV:  X-- IA_NA 7f:02:01:2b
RCV:  | X-- starts 11
RCV:  | X-- t1 - renew  +345600
RCV:  | X-- t2 - rebind +552960
RCV:  | X-- [Options]
RCV:  | | X-- IAADDR fda8:6c3:ce53:a890:db4:9f10:65ae:d65e
RCV:  | | | X-- Preferred lifetime 691200.
RCV:  | | | X-- Max lifetime 1036800.
RCV:  X-- Server ID: 00:01:00:00:57:57:eb:92:00:0c:29:86:7a:99

DHCP_V6_09.PNG

 

 

The Phone then requests:

 

DHCP_V6_11.PNG

 

 

XMT: Forming Request, 0 ms elapsed.
XMT:  X-- IA_NA 7f:02:01:2b
XMT:  | X-- Requested renew  +3600
XMT:  | X-- Requested rebind +5400
XMT:  | | X-- IAADDR fda8:6c3:ce53:a890:db4:9f10:65ae:d65e
XMT:  | | | X-- Preferred lifetime +7200
XMT:  | | | X-- Max lifetime +7500
XMT:  V IA_NA appended.
XMT: Request on eth0, interval 1020ms.

DHCP_V6_13.PNG

 

 

And the Server Replies:

 

DHCP_V6_12.PNG

 

RCV: Reply message on eth0 from fda8:6c3:ce53:a890::4.
RCV: X-- IA_NA 7f:02:01:2b
RCV: | X-- starts 11
RCV: | X-- t1 - renew +345600
RCV: | X-- t2 - rebind +552960
RCV: | X-- [Options]
RCV: | | X-- IAADDR fda8:6c3:ce53:a890:db4:9f10:65ae:d65e
RCV: | | | X-- Preferred lifetime 691200.
RCV: | | | X-- Max lifetime 1036800.
RCV: X-- Server ID: 00:01:00:00:57:57:eb:92:00:0c:29:86:7a:99

 DHCP_V6_14.PNG

 

Option 2

 

IPv6_Option_01.PNG

 

IPv6_Option_02.PNG

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Tags (2)
Message 1 of 1