The phone may display "Internal Server Error. Please try again" Error message when importing a configuration file via the Web Interface.
Verify the XML content of the imported file via a tool like XML Notepad or similar
A incorrect formatted XML file was attempt to be loaded
Example:
.test feature.enhancedFeatureKeys.enabled="1" softkey.1.action="$FTransfer$$FDirectories$$FDialpad2$"
softkey.1.enable="1" softkey.1.label="Lync Dir." softkey.1.use.active="1" />
The above example has not a starting " < " chevron and uses a " . " dot instead
A working example should look like this:
<test feature.enhancedFeatureKeys.enabled="1" softkey.1.action="$FTransfer$$FDirectories$$FDialpad2$"
softkey.1.enable="1" softkey.1.label="Lync Dir." softkey.1.use.active="1" />Ensure the right quotes are being used aka:
”is not UTF-8
This is:
″