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[FAQ] Multiple Key Combinations MKC shortcuts

Polycom Employee & Community Manager

[FAQ] Multiple Key Combinations MKC shortcuts

Polycom Phones can utilize a combination of key presses to action a reboot or similar

 

Press the keys at the same time for 2 seconds or longer

 

  1. 1,3 and 0 Phone Reboot
  2. 1,4 and 7 Phone Information Screen (UC Software 5.3.0 or later)
  3. 1,4 and 9 Base profile between openSIP and Skype for Business
  4. 1,5 and 3 Reset to Factory
  5. 1,5 and 9 Trigger an upload of an App-Now log to the Provisioning server
  6. 1,3 and 8 Restart of the VVX Phone

MKC_MultipleKeyCombination.jpg

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's