[FAQ] Setting up a Call Park Feature using an Asterisk Server
Polycom's official Engineering Advisory 62475 Using Statically Configured Busy Lamp Field with Polycom(r) SoundPoint(r) IP and VVX(r) Phones => here <= describes how to utilize a Call Park setup with an Digium Asterisk server.
Configuration on the Polycom phone end (example with 3 Park postitions)
NOTE: Any Asterisk related questions need to be discussed in the Digium community!
After booting up the Phone will display the functionality like this:
An incoming or Outgoing call will be parked by pressing the PARK Line Key.
The first free Park position is being used.
The parked call will come back to the phone once the parkingtime => within the features.conf on the Asterisk end has expired.
Returning to the BLF Line View
VVX500 / VVX600
Swipe to left during active call
VVX300 / VVX310 / VVX400 / VVX410
Select More and then select Lines
Phone Booting up
Parking the call
Retrieving the call
---------------- The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.
Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels. Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's