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[FAQ] Simplified OSD inbound caller display for Polycom VVX Business Media Phones

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Polycom Employee & Community Manager

[FAQ] Simplified OSD inbound caller display for Polycom VVX Business Media Phones

The OSD factory default for an inbound call on a Polycom VVX Business Media Phone is to present this as a full screen information:

 

Example VVX600:

 

VVX600_NormalOSD.PNG

 

Example VVX410:

 

VVX410_NormalOSD.PNG

 

UC Software 5.2.2 or later added a new Parameter:

 

<web up.osdIncomingCall.Enabled="0" />

If the above Parameter is added the new screen layout is as follows:

 

VVX600

 

VVX600_ChangedOSD.PNG

Additional call

 

VVX600_ChangedOSD_01.PNG

 

VVX400

 

VVX410_ChangedOSD.PNG

 

Additional call

 

VVX410_ChangedOSD_01.PNG

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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

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