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[FAQ] Since upgrading to UCS 5.1.1 and running LYNC unable to access the Web Interface

Polycom Employee & Community Manager

[FAQ] Since upgrading to UCS 5.1.1 and running LYNC unable to access the Web Interface

UCS 5.1.1 introduced new features and functionality and as part of this the Web interface is no longer active when the phone is in LYNC base profile mode.

 

UC Software 5.5.0 or later disabled the functionality to have either HTTP alone or HTTP and HTTPS in combination and enforces the phone to utilize HTTPS only. 

The Persistent Single Sign-On / PSSO policy does not allow unsecure HTTP and the httpd.cfg.secureTunnelEnabled="0" Parameter is therefore invalid

 

NOTE: Before activating this feature please ensure you change to factory default password as shown => here <=

 

Option 1:

 

In order to enable the HTTP or HTTPS Web Interface on the phone please go ahead as follows:

 

  • Press Menu Key

  • Select Settings
    BToE_01.PNG

  • Select Advanced
    WebServer_02.PNG

  • Add the 456 or the changed Password

    pass.png

  • Administration Settings

    adminsetting.png

  • Web Server Configuration

    WebServer_04.PNG

  • The next menu will allow you to either only enable HTTP, or only HTTPS or both

    WebServer_04_.PNG

    WebServer_04_1.PNG

  •  or to disable this again

    WebServer_05.PNG

Option 2:

 

Simply provision the feature from the provisioning server:

 

<PHONE_LOCAL
		httpd.cfg.enabled="1"
		httpd.cfg.secureTunnelRequired="0"
		httpd.enabled="1"
	/>

 

 

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
1 REPLY 1
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Polycom Employee & Community Manager

Re: [FAQ] Since upgrading to UCS 5.1.1 and running LYNC unable to access the Web Interface

Enable the Web Interface for Poly CCX phones in Teams mode:

 

  • Select the Hamburger Menu
    CCX_Software_Version_Poly_01.png

  • Select Settings
    CCX_Software_Version_Poly_02.png
  • Select Device Settings
    CCX_Software_Version_Poly_03.png

  • Select Admin Only
    CCX_Web_Enable_01.png

  • Enable the Web User Interface
    CCX_Web_Enable_02.png
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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 2