Plantronics + Polycom. Now together as Poly Logo

[FAQ] Unable to see home or mobile number using a Polycom VVX with S4B on a favorite contact

SteffenBaierUK
Polycom Employee & Community Manager

[FAQ] Unable to see home or mobile number using a Polycom VVX with S4B on a favorite contact

Since VVX UC Software 5.8.0 or later:

 

Full contact Information

Older Versions only received the Office Number and a manual change to the Relationship status of a monitored favorite was required.

up.queryContactInfo="1"

FullContactCard.png

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 1 of 1