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[FAQ] Unable to see home or mobile number using a Polycom VVX with S4B on a favorite contact

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Polycom Employee & Community Manager

[FAQ] Unable to see home or mobile number using a Polycom VVX with S4B on a favorite contact

Since VVX UC Software 5.8.0 or later:

 

Full contact Information

Older Versions only received the Office Number and a manual change to the Relationship status of a monitored favorite was required.

up.queryContactInfo="1"

FullContactCard.png

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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