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[FAQ] Using a + / plus sign as part of of a contact number for a SoundStation IP 321, IP331 or IP335

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Polycom Employee & Community Manager

[FAQ] Using a + / plus sign as part of of a contact number for a SoundStation IP 321, IP331 or IP335

It may be required to store a + / plus as part of a local Contact Directory entry

 

Switching from Numerical 123 mode

 

Numerical.PNG

 

Into URL mode by pressing the # / hash key once

 

URL_Mode.PNG

 

Now pressing the 0 Key multiple times will show a + / plus sign

 

Flicker_plus.PNG Plus.PNG

 

Pressing the # / hash key twice brings the Phone back into numerical 123 mode

 

Numerical.PNG

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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