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[FAQ] What Phone Models support LYNC 2010, 2013, 2015, Skype for Business or Teams?

Polycom Employee & Community Manager

[FAQ] What Phone Models support LYNC 2010, 2013, 2015, Skype for Business or Teams?

 

image23.png

 

TrioSmall.PNG NewVVX_Skype.png

 

Teams

 

  • Trio UC Software 5.9.0 added native Teams support for Audio Calls
    Ensure the Web Interface is enabled as explained => here <= and then change the Base Profile
    Teams_Support_01.png
  • CCX 500 and CCX 700 phones introduced => here <= will have full Teams support

  

Office365 and Skype for Business

 

  • VVX500, 501, VVX600, 601, SoundStructure,VVX201, VVX 300, 301, 310, 311, 400, 401, 410. 411 are supported on UCS 5.4.0 A (5.4.0.10182) or newer
  • Poly Trio 8800 and 8500
  • VVX250, 350 and 450 only support Skype for Business on premise

 

Model Skype Exchange Skype O365 Teams Direct
On-Prem
VVX 101 N N N N
VVX 201 Y Y Y N
VVX 300 Y Y Y N
VVX 301 Y Y Y N
VVX 310 Y Y Y N
VVX 311 Y Y Y N
VVX 400 Y Y Y N
VVX 401 Y Y Y N
VVX 410 Y Y Y N
VVX 411 Y Y Y N
VVX 500 Y Y Y N
VVX 501 Y Y Y N
VVX 600 Y Y Y N
VVX 601 Y Y Y N
Trio 8800 Y Y Y N
Trio 8500 Y Y Y N
VVX 1500 N N N N
VVX 150 N N N N
VVX 250 Y Y N N
VVX 350 Y Y N N
VVX 450 Y Y N N

 

LYNC 2013

 

  • VVX500, VVX600, SoundStructure, VVX 300, 310, 400, 410 and VVX1500 are supported on UCS 5.0.0 or newer

  • VVX500, VVX600, SoundStructure, VVX 300, 310, 400, 410 are supported on UCS 4.1.5 or newer

  • SoundPoint IP 321, 331, 335, 450, 550, 560, 650, VVX 500, SoundStation Duo, SoundStation IP 5000 using UCS 4.1.0 if compatible or later

 

Note: Please ensure to check the Release notes of any future software for compatibility!

 

LYNC 2010

 

  • VVX500, VVX600, SoundStructure, VVX 300, 310, 400, 410 and VVX1500 are supported on UCS 5.0.0 or newer

  • VVX500, VVX600, SoundStructure, VVX 300, 310, 400, 410 are supported on UCS 4.1.5 or newer

  • SoundPoint IP 321, 331, 335, 450, 550, 560, 650, VVX 500, SoundStation Duo, SoundStation IP 5000 using UCS 4.1.0 if compatible or later

Note: Please ensure to check the Release notes of any future software for compatibility! 

 

UCS 6.0.0 for VVX or later:

 

  • BToE security enhancements
  • “Guest” Softkey Customization

 

UCS 5.9.0 for VVX or later:

 

  • Enhanced Boss-Admin for VVX Phones
  • Web Sign In for Skype for Business On-Premise Deployment

 

UCS 5.8.1 for VVX or later:

  • EagleEye Mini USB for Video Support VVX501 and VVX601 for Skype for Business peer-to-peer video calls and video conference calls. 
  • Simulcast Video
  • Centralized Conference Control Protocol (CCCP) Conference View Support
  • Forward Error Correction
  • Quality of Service (QoS) for Skype for Business Video Calls

UCS 5.8.0 for VVX or later:

 

  • PSTN Gateway Failover
  • Hybrid Registration
  • Reverse Name Look up
  • Full contact Information

 

UCS 5.7.0 for VVX or later:

 

  • Direct Inward Dialing Number on VVX platforms
    VVX 300, 400, 500, and 600 Models only
  • Web Proxy Auto Discovery (WPAD)
  • Skype for Business SILK Audio Codec
  • Hot Desking
  • Common Area Phone User
  • Enhancements to Manual Pairing of Phone using BToE

UCS 5.6.0 for VVX or later:

 

  • Dial Plan Normalization
  • Multiple Emergency Number Dial Plan
  • Skype for Business User Interface Enhancements
  • Skype for Business Conference on VVX Business Media Phones
  • Device Lock Enhancements
  • Profile Photo on Device Lock Screen
  • Secure Single Sign-On with Third-Party Supporting Solutions
  • Safe Transfer for Boss-Admin Enhancements
  • Busy Options for Incoming Calls
  • Support for Siren 7 Audio Codec

 

UCS 5.5.1 for VVX or later:

 

  • The new Major release Software incorporates Skype for Business color scheme and iconography for the VVX 5xx/6xx range.

    This provides a consistent look to UI elements on Skype for Business PC client and other Skype for Business optimized endpoints

  • Modern Authentication (ADFS) as shown in detail => here <=

  • Skype Phone Lock 

  • Distribution List Expansion (DLX) 

      

UCS 5.4.0 A or later

 

  • Microsoft Office365 and Skype for Business Online
  • Office365 and Skype for Business Provisioning and Manageability

UCS 5.3.X or later

 

  • VVX1500 no longer supported for LYNC base profile
  • Music on Hold / MoH supported
  • BToE now supports Audio

UCS 5.2.X or later

 

Note: Using Polycom phones with Lync Server:

 

  • You can register only one line when Lync is set as the base profile on the phone.

  • Better Together over Ethernet is disabled by default on VVX business media phones with UC software 5.1.0 or later.

  • VQMon is currently unavailable for Lync deployments.

  • The phone’s web interface is disabled by default when the base profile is set to Lync with added support for HTTP and HTTPS.
  • Video calls are currently unavailable between Polycom phones and the Lync 2013 client

  • VVX1500 is only supported on Lync/Skype for Business as an audio device 

 

UCS 5.1.1

 

New Features:

 

  • Added support to connect to the phone’s web user interface by choosing either HTTP or HTTPS protocol. And the phone’s web interface is disabled by default when the base profile is set to Lync. See => here <= for more details

  • Added support for the single line registration and disabled all the other lines when the phone is set to Lync as a base profile.

  • Added support to forward the delegated call to the Boss voice mail.

  • Added support for the full support of Lync contact card.

 

UCS 5.0.0

 

Note: The support for Lync video calls with UC Software 5.0.0 is limited to the following scenarios when using Lync 2010:

 

  1. In LYNC 2010 environment Point-to-Point video calls between VVX 500/600 IP phone and another VVX 500/600 phone is supported.  The VVX1500 which includes in integrated video camera is also capable of the same video scenarios

  2. Point-to-Point video calls between VVX 500/600 and LYNC Client 2010 are supported using LYNC 2010. 

  3. Video Call transfers and Call forward from LYNC Client party to another user with VVX 500/600 or vice-versa using LYNC 2010 are supported.

  4. Video sessions between a registered remote user and a video capable in-premise enterprise user (VVX 500/600 or LYNC Client) using LYNC 2010 are supported.

  5. Video call sessions between federated users with endpoints as VVX 500/600 or LYNC Client using LYNC 2010 are supported.

  6. Video calls in Lync 2013 environment are not supported due to lack of support to H.264 or RTV in UCS 5.0.0. These includes calls between VVX phones.

  7. Video calls in Skype for Business or Skype Online environment are not supported due to lack of support to H.264 or RTV in UCS 5.0.0. These includes calls between VVX phones.

 

UCS 5.0.0 new Features:

 

  • Added support for the Lync Call Park feature.

  • Added support for the Lync Better Together over Ethernet (BToE) feature

  • Added support for the Lync Address Book Service (ABS).

  • Added support for software upgrades from a Lync server

  • Added a Lync status menu on the phone's web interface

Please check the Feature Profile 84538 "Using Polycom® VVX® Business Media Phones with Microsoft® Lync™ Server 2013" => here <= 

 

UCS 4.1.x

 

UCS 4.1.0 added full interoperable with Microsoft® LyncTM Server 2010 and 2013

 

This includes certificate provisioning and PIN & Extension sign in

 

Please check the UCS 4.1.0 Admin Guide matching your device and/or the Feature Profile 72430 "Using Polycom Phones with Microsoft Lync Server 2010" => here <=

 

Note: Please ensure to check the Release notes of any future software for compatibility!

 

 

UCS 4.0.x

 

UCS 4.0.0 added basic a limited set of Microsoft® Lync™ server features (applies to SoundPoint IP 321, 331, 335, 450, 550, 560, 650, VVX 500, VVX1500, SoundStation IP 5000, SoundStation Duo, and SpectraLink 84xx)

 

We do not recommend to use UC Software 4.0.x for any LYNC setups

 

License requirements

 

Please be aware of the following:

 

The use of Polycom UC Software versions 4.1.X (“Software”) requires the purchase of a separate Software license for every device that will use the Software in a Lync environment. You may not install, access, or use the Software in a Lync environment on more devices than are listed on your license until additional licenses have been purchased and authorized by Polycom. These licenses should be purchased from the same company from which you purchased the devices. You may operate devices against a Lync server for trial purposes for up to 30 days without purchasing a license. Use of the Software is subject to the terms and conditions of the End User License Agreement. 

Polycom reserves the right to audit your deployment to verify that you have sufficient licenses to match the number of devices being used.

 

 

5150-49252-001 SW,LIC,LYNC ENTERPRISE IND PHONE
5150-49253-001 SW,LIC,LYNC ENTERPRISE SITE (5 UNITS)
5150-49254-001 SW,LIC,LYNC ENTERPRISE SITE (10 UNITS)
5150-49255-001 SW,LIC,LYNC ENTERPRISE SITE (100 UNITS)
5150-49256-001 SW,LIC,LYNC ENTERPRISE SITE (1000 UNITS)
5150-49257-001 SW,LIC,LYNC ENTERPRISE SITE (10000 UNITS)

 

 

A LYNC Provisioning Guide can be found => here <=

 

Embedded into this guide are the example files. In addition they are attached to this post.




<======== Signature / Disclaimer ========>
Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.
5 REPLIES 5
Polycom Employee & Community Manager

Re: [FAQ] What Phone Models support the LYNC 2010 or LYNC 2013 Features added in UCS 4.0.1?

Any phone not automatically having the Skype for Business Option from Fatcory default requires a Polycom per phone Software license.

 

Jan 26, 2016 Question:Do I require a License to use Polycom VVX Business Media Phones with a Lync Server / Skype for Business server ?

License requirements for Polycom VVX Business Media Phones not using a Lync / Skype for Business SKU:

 

Please be aware of the following License requirement:

 

The use of Polycom UC Software versions 4.1.X (“Software”) requires the purchase of a separate Software license for every device that will use the Software in a Lync / Skype for Business environment. You may not install, access, or use the Software in a Lync / Skype for Business environment on more devices than are listed on your license until additional licenses have been purchased and authorized by Polycom. These licenses should be purchased from the same company from which you purchased the devices. You may operate devices against a Lync / Skype for Business server for trial purposes for up to 30 days without purchasing a license. Use of the Software is subject to the terms and conditions of the End User License Agreement. 

Polycom reserves the right to audit your deployment to verify that you have sufficient licenses to match the number of devices being used.

 

 

  • Since UCS 4.1.0 the compatible VVX range of Phones can use the Microsoft LYNC Pin & Extension sign in functionality for an easier Login process.

 

  • Since UCS 4.1.1 the SoundPoint IP 450, 550, 560, 650, SoundStation IP 5000 and SoundStation Duo can use the Microsoft LYNC Pin & Extension sign in functionality for an easier Login process.

 

The pre-requisite for the above is to configuring DHCP Options to Enable Sign-in for IP Phones. 

 

DHCP Option 43 for the vendor class and Option 120 for the fully qualified domain name (FQDN) for the certification authority (CA) pool Registrar need to be setup.

 

In addition the Option 42 for a time server are required in order to verify the certificate.

 

For more information on setting up DHCP, see Setting Up DHCP for Devices on the Microsoft TechNet site.

 

NOTE: The above is a standard for LYNC/Skype for Business and you need to work with your Microsoft support team in order to set this up in your network!

 

You can still utilize a username login functionality on all phones supporting LYNC.

 

UCS 5.0.0 added additional BToE functionality.

 

In order for a phone to be able to use any of the above the base profile needs to be changed to LYNC from the phone idle screen using the multi-key combo (MKC) shortcut.

 

To set the Base Profile to Skype for Business using the Web Interface:

 

BaseProfileWebIF.png

After the phone rebooted the Web Interface needs to be enabled again as shown => here <=

 

To set the Base Profile to Lync using the multi-key combo shortcut:

 

  1. Press the phone’s Home/Menu key.

  2. From the idle screen, press and hold the following key combination on the phone keypad for about 3 seconds. These multi-key combo (MKC) keys vary by phone.

  3. Polycom SoundPoint IP 550, 560, and 650 desktop phones: 5, 7, 8, *

  4. VVX 30x, 31x, 40x, and 41x business media phones: 1, 4, 9

  5. VVX 50x and 60x business media phones: 1, 4, 9

  6. VVX 1500 business media phones: 1, 4, 9

  7. SoundPoint IP 321, 331, 335, 450 desktop phones; SoundStation 5000, SoundStation Duo conference phones: 1, 2, 4, 5

  8. Pressing and holding the MKC keys causes the Base Profile Password menu to display.

  9. In the Base Profile Password screen, enter the password (default 456) and press Enter.

    LyncBaseProfile_01.PNG

  10. In the Base Profile menu, select Lync.

    LyncBaseProfile_02.PNG

The phone will reboot after this.

 

Once the phone returns from the reboot the following screen is presented:

 

LyncBaseProfile_03.PNG

 

The above simply allows to add the LYNC Extension and PIN that has been pre-programmed on your LYNC server.

 

If the Extension & PIN method is not the desired method then pressing the Home/Menu key will return to the Idle screen:

 

LyncBaseProfile_04.PNG

 

Pressing the Sign In Key (May need to press the More key before) will present you with these Options:

 

LyncBaseProfile_05.PNG

 

Selecting the User Credentials instead:

 

LyncBaseProfile_06.PNG

 

The credentials are expected as follows:

 

username@domain.net

domain

username

 

 

Signing into LYNC / Skype for Business via the Web Interface

 

(if enabled as explained => here <= )

 

Lync_SignIn.PNG

 

or later versions:

 

S4B_SignInMode.jpg




<======== Signature / Disclaimer ========>
Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.
Message 2 of 6
Polycom Employee & Community Manager

Re: [FAQ] What Phone Models support the LYNC 2010 or LYNC 2013 Features added in UCS 4.0.1?

Adding LYNC Favorites to the Phone or Add On Module:

 

Note: Please check => here <= what current Software Version supports the Add on Module for the VVX Range!

 

Any Contact from a LYNC client can be added to the LYNC Favorites.

 

Simply searching for a Name on the LYNC Client and then right clicking on this offers the option to “Add to Favorites

 

LYNCFavorites_02.PNG

 

Once this was added it will appear automatically on the Phone.

 

LYNCFavorites_02.PNG

 

The sequence of order is determined by the Skype for Business Client.

 

In addition a Parameter can be utilized that pushes all configured keys to the Expansion Module (UC Software 5.4.x):

 

<line regOnPhone="1"/>
  • If 1, contacts users assign to a line key are pushed to the attached expansion module.
  • If 0, contacts return to the position the user assigned on the phone line keys

 

From UC Software 5.5.x onwards:

 

<line up.regOnPhone="1"/>

 




<======== Signature / Disclaimer ========>
Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.
Message 3 of 6
Highlighted
Polycom Employee & Community Manager

Re: [FAQ] What Phone Models support the LYNC 2010 or LYNC 2013 Features added in UCS 4.0.1?

Polycom Phones in LYNC Base Profile:

 

2200-44500-018 Microsoft Lync edition VVX 500 12-line Business Media Phone with HD Voice and Polycom UCS Lync License. PoE. Ships without power supply.
2200-46161-018 Microsoft Lync edition VVX 310 6-line Desktop Phone Gigabit Ethernet with HD Voice and Polycom UCS Lync License. PoE. Ships without power supply.
2200-46135-018 Microsoft Lync edition VVX 300 6-line Desktop Phone with HD Voice and Polycom UCS Lync License. PoE. Ships without power supply.
2200-46157-018 Microsoft Lync edition VVX 400 12-line Desktop Phone with HD Voice and Polycom UCS Lync License. PoE. Ships without power supply.
2200-46162-018 Microsoft Lync edition VVX 410 12-line Desktop Phone Gigabit Ethernet with HD Voice and Polycom UCS Lync License. PoE. Ships without power supply.
2200-44600-018 Microsoft Lync edition VVX 600 16-line Business Media Phone with built-in Bluetooth, HD Voice and Polycom UCS Lync License. PoE. Ships without power supply.
2200-40450-018 Microsoft Lync Edition VVX 201 2-line Desktop Phone with dual 10/100 Ethernet ports and Polycom UCS Lync License. PoE only. Ships without power supply.

 

 




<======== Signature / Disclaimer ========>
Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.
Message 4 of 6
Polycom Employee & Community Manager

Re: [FAQ] What Phone Models support the LYNC 2010 or LYNC 2013 Features added in UCS 4.0.1?

Current Skype for Business Phone Range:

 

2200-40450-019 Microsoft Skype for Business/Lync edition VVX 201 2-line Desktop Phone with HD Voice, dual 10/100 Ethernet ports and Polycom UCS SfB/Lync License. 
2200-48820-019 Microsoft Skype for Business edition VVX 250 4-line Desktop Business IP Phone with HD Voice, dual 10/100/1000 Ethernet ports and Polycom UCS SfB/Lync License. 
2200-48300-019 Microsoft Skype for Business/Lync edition VVX 301 6-line Desktop Phone with HD Voice, dual 10/100 Ethernet ports and Polycom UCS SfB/Lync License. 
G2200-48350-019 Microsoft Skype for Business/Lync edition VVX 311 6-line Desktop Phone with HD Voice, GigE and Polycom UCS SfB/Lync License. 
2200-48830-019 Microsoft Skype for Business edition VVX 350 6-line Desktop Business IP Phone with HD Voice, dual 10/100/1000 Ethernet ports and Polycom UCS SfB/Lync License. 
2200-48400-019 Microsoft Skype for Business/Lync edition VVX 401 12-line Desktop Phone with HD Voice, dual 10/100 Ethernet ports, HD Voice and Polycom UCS SfB/Lync License.
G2200-48450-019 Microsoft Skype for Business/Lync edition VVX 411 12-line Desktop Phone with HD Voice, GigE and Polycom UCS SfB/Lync License. 
2200-48840-019 Microsoft Skype for Business edition VVX 450 12-line Desktop Business IP Phone with HD Voice, dual 10/100/1000 Ethernet ports and Polycom UCS SfB/Lync License. 
2200-44500-019 Microsoft Skype for Business/Lync edition VVX 500 12-line Desktop Phone with HD Voice, GigE and Polycom UCS SfB/Lync License. 
2200-48500-019 Microsoft Skype for Business/Lync edition VVX 501 12-line Desktop Phone with HD Voice, GigE and Polycom UCS SfB/Lync License. 
2200-44600-019 Microsoft Skype for Business/Lync edition VVX 600 16-line Desktop Phone with HD Voice, GigE and Polycom UCS SfB/Lync License.
2200-48600-019 Microsoft Skype for Business/Lync edition VVX 601 16-line Desktop Phone with HD Voice, Bluetooth, GigE and Polycom UCS SfB/Lync License. 
7200-25500-019 Skype for Business/O365/Lync Ed. RP Trio 8800 Collab. Kit,Polycom UCS SfB Lic.,802.3af/at PoE. Incl. Trio 8800,Trio Visual+,Logitech C930e,network cables,USB and HDMI cable (1.8m),VESA mount
2200-66700-019 Skype for Business/O365/Lync Edition Polycom Trio 8500 conf. phone with Polycom UCS SfB Lic., built-in Bluetooth. 802.3af PoE. NO PWR KIT. Incl. 7.6m/25ft Ethernet cable.



<======== Signature / Disclaimer ========>
Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.
Message 5 of 6
Polycom Employee & Community Manager

Re: [FAQ] What Phone Models support the LYNC 2010 or LYNC 2013 Features added in UCS 4.0.1?

The Polycom Trio 8800 and Trio 8500 support Video on Skype for Business and Office 365

 

UPDATE:

 

Since UC Software 5.8.1 the VVX501 and VVX601 support the Polycom EagleEye Mini USB Camera.

 

When BToE is enabled and the video-enabled phone is paired to the Skype for Business client on your computer, the preference for transmitting and receiving video streams is given to Skype for Business client. The preference is given to VVX phones only when the phone unpairs with the Skype for Business client. You can place all Skype for Business related calls from VVX phones as audio-only irrespective of the call mode selected on the phone. However, users can choose to enable video from the paired Skype for Business client

 

Older Details:

 

Current LYNC 2010, LYNC 2013, Skype for Business, Skype for Business online and Office 365 Video supported VVX Business Media overview:

 

Note: The support for Lync video calls with UC Software is limited to the following scenarios when using Lync 2010:

 

  1. In LYNC 2010 environment Point-to-Point video calls between VVX 500/501/600/601 IP phone and another VVX 500/501/600/601 phone is supported.  The VVX1500 which includes in integrated video camera is also capable of the same video scenarios

  2. Point-to-Point video calls between VVX 500/501/600/601 and LYNC Client 2010 are supported using LYNC 2010 using a Polycom VVX camera. 

  3. Video Call transfers and Call forward from LYNC Client party to another user with VVX 500/501/600/601 or vice-versa using LYNC 2010 are supported using a Polycom VVX camera.

  4. Video sessions between a registered remote user and a video capable in-premise enterprise user (VVX 500/501/600/601 or LYNC Client) using LYNC 2010 are supported using a Polycom VVX camera.

  5. Video call sessions between federated users with endpoints as VVX 500/501/600/601 or LYNC Client using LYNC 2010 are supported using a Polycom VVX camera.

  6. Video calls in Lync 2013 environment are supported on a VVX501 / VVX601 using a Polycom EagleEye Mini Camera running UC Software 5.8.1 or later but not on any VVX500 / VVX600 due to lack of support to H.264 or RTV in UCS 5.0.0 or later. 

  7. Video calls in Skype for Business on Premise or Online or Office 365 environment are supported on a VVX501 / VVX601 using a Polycom EagleEye Mini Camera running UC Software 5.8.1 or later but not on any VVX500 / VVX600 due to lack of support to H.264 or RTV in UCS 5.0.0 or later. 

 

Polycom Trio LYNC 2010, LYNC 2013, Skype for Business, Skype for Business online and Office 365 Video supported overview:

 

  1. LYNC 2010 Video Calls are not supported by the Polycom Trio
  2. LYNC 2013 Video Calls are supported by the Polycom Trio
  3. Skype for Business on Premise Video Calls are supported by the Polycom Trio
  4. Skype for Business online Video Calls are supported by the Polycom Trio

NOTE: For a current compatibility overview of VVX Business Media Phones and Polycom Trio always consult the latest release notes




<======== Signature / Disclaimer ========>
Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.
Message 6 of 6