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[FAQ] What is the warning indication / triangle that shows on the phone since UCS 5.1.1?

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Polycom Employee & Community Manager

[FAQ] What is the warning indication / triangle that shows on the phone since UCS 5.1.1?

UCS 5.1.1 introduced new features and functionality and as part of this the standard password should be changed to enhance security.

 

warning_01.png

 

Standard Username and Password using SIP or UC Software:

 

User name = Polycom (case sensitive)

Admin Password = 456

User Password = 123

 

You can change the Admin Password via:

 

Password_01.png

 

Or manually on the phone:

 

  • Press Menu Key => select Settings => select Advanced => current Password =>  select Admin Settings => scroll to Change Admin Password

NOTE: More details on the default password => here <= !

 

This is also indicated on the Web Interface if active:

 

warning_03.png

 

NOTE: UCS 5.1.1 disabled the Web Interface if using LYNC profile. For more details please check => here <=!

 

You can verify this via Menu => Settings => Status => Diagnostic => Warnings

 

warning_02.png

In order to permanently clear this icon the default factory password must be changed.

 

Please follow the Polycom knowledge base article 19104 => here <= or the FAQ post => here <=

 

21/03/2016

 

In order to constantly suppress the warning the following parameter can be used:

 

<web up.warningLevel="2" />

 

Please see the attached file which can be imported using the => Web Interface <=

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Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's