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[FAQ] Why is my VVX Phone displaying a icon next to Line Name when in LYNC mode?

SteffenBaierUK
Polycom Employee & Community Manager

[FAQ] Why is my VVX Phone displaying a icon next to Line Name when in LYNC mode?

A Polycom VVX Business Media Phone may be displaying small cross icon next to Line Name when in LYNC mode

 

The icon is displayed to symbolize an active Out of Office /  Automatic Replies within Microsoft Outlook

 

OutOfOffice_03.PNG

 

Both the LYNC Client:

 

OutOfOffice_02.PNG

 

And the Phone:

 

OutOfOffice_01.PNG

 

Will display the Icon.

 

The time for this icon to appear and disappear is controlled by the LYNC server.

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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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