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Faceing isuue with the sip notify polycom-check-cfg

Bivin VIjai
Occasional Advisor

Faceing isuue with the sip notify polycom-check-cfg


Hi All


I am facing issue with the sip notify polycom-check-cfg <EXT> command.


I am using the same model phone (Sound Point 331) with different firmware



sip notify polycom-check-cfg <EXT> will working fine with firmware model and not working with model .


Am using the below configuration in the sip.cfg file .


<voIpProt.SIP.specialEvent.checkSync voIpProt.SIP.specialEvent.checkSync.alwaysReboot="0" />

Message 1 of 2
Polycom Employee & Community Manager

Re: Faceing isuue with the sip notify polycom-check-cfg

Hello Bivin VIjai's ,


A couple of your old posts => here <= are still open / pending as you have not marked these as "Accept as a solution".


If they are in this state nobody finding them via a community search will know if an answer or advice was useful and has helped you.


Could you therefore kindly go over them and mark or answer as appropriate ?


If they are marked as "Accept as a solution" other users can find these easier and it helps them to utilize the community more efficiently. 



In addition 4.1.1 is for LYNC only where 4.0.11 is for openSIP.


Are you having a configuration isssue or is the SIP NOTIFY not working?


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 2