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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

hi,

I have 4 lines on my VVX 501 (firmware 5.7.1.2205) using classic SIP, for example :

1st line : line for "landline" (I don't know if this is the right term).

2nd line : line for mobile phones,

 

I have a shortcut for Suzy mobile phone on the main screen.

When I press it, is there a way that this favourite shortcut uses the 2nd line, and not the default 1st line ?

thanks

2 REPLIES 2
HP Recommended

Hello @superuser1,

welcome to the Polycom Community.

 

You can only do this manually by pressing the line first and then chosing the Number or add this via an EFK


The community's VoIP FAQ contains this post here:

 

Nov 25, 2011 Question: How can I change the functionality of a softkey button / use EFK?

Resolution: Please check => here <=


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
HP Recommended

Thanks, I will try with EFK.

 

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