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Favourite number call... but not with the default line ?

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Occasional Advisor

Favourite number call... but not with the default line ?

hi,

I have 4 lines on my VVX 501 (firmware 5.7.1.2205) using classic SIP, for example :

1st line : line for "landline" (I don't know if this is the right term).

2nd line : line for mobile phones,

 

I have a shortcut for Suzy mobile phone on the main screen.

When I press it, is there a way that this favourite shortcut uses the 2nd line, and not the default 1st line ?

thanks

Message 1 of 3
2 REPLIES 2
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Polycom Employee & Community Manager

Re: Favourite number call... but not with the default line ?

Hello @superuser1,

welcome to the Polycom Community.

 

You can only do this manually by pressing the line first and then chosing the Number or add this via an EFK


The community's VoIP FAQ contains this post here:

 

Nov 25, 2011 Question: How can I change the functionality of a softkey button / use EFK?

Resolution: Please check => here <=


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 3
Highlighted
Occasional Advisor

Re: Favourite number call... but not with the default line ?

Thanks, I will try with EFK.

 

Message 3 of 3