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Feature Profile 42250 - EFK

cbbs70a
Occasional Advisor

Feature Profile 42250 - EFK

All;

    I've read the document on the feature profile 42250 on using enhanced feature keys. In the document on page 1 it mentions that files UCS_EFK-SoftKey1.cfg, UCS_EFK-SoftKey2.cfg, SoftKey1-directory.xml, and SoftKey2-directory.xml are included, but they are not. Can anyone provide these files? It would be a big help and I would greatly appreciate it,

Thanks;

FSD

Message 1 of 5
4 REPLIES 4
SteffenBaierUK
Polycom Employee & Community Manager

Re: Feature Profile 42250 - EFK

Hello Frank,

They are included within the PDF file and using Acrobat Reader should enable you to store these.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 5
iRis-Networks
Occasional Visitor

Re: Feature Profile 42250 - EFK

Polycom,

     I can see the attachments in the pdf.  However only the "SoftKeyX-directory.xml" files can be saved.. When trying to save any of the four .cfg files Adobe gives the following error, "You have selected a file that cannot be exported from Acrobat."

 

Is there another way to get these files or can you create pdf that does not have this error?

 

Best regards,

  Dave

Message 3 of 5
SteffenBaierUK
Polycom Employee & Community Manager

Re: Feature Profile 42250 - EFK

Hello Dave,

welcome to the Polycom Community.

 

Please see the attached

 

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 4 of 5
iRis-Networks
Occasional Visitor

Re: Feature Profile 42250 - EFK

THanks for the quick help Steffen!

 

 

Message 5 of 5