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Firmware upgrade on cx300

Occasional Visitor

Firmware upgrade on cx300

Hello , I believe I have done my required search for procedures to upgrade the firmware in a cx300 , but I have come up empty handed. Could someone point me in the correct direction? Hopefully it can be done, and i just cant find the obvious .
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Polycom Employee & Community Manager

Re: Firmware upgrade on cx300

Hello Jon,

welcome to the Polycom Community.

The CX300 does not require any software updates to my knowledge as it is a simple USB Audio Device.


All relevant drivers are embedded in the Microsoft Operating system that supports the device and are usually supplied via the OCS / LYNC client.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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