Hello , I believe I have done my required search for procedures to upgrade the firmware in a cx300 , but I have come up empty handed. Could someone point me in the correct direction? Hopefully it can be done, and i just cant find the obvious . Thanks Jon
The CX300 does not require any software updates to my knowledge as it is a simple USB Audio Device.
All relevant drivers are embedded in the Microsoft Operating system that supports the device and are usually supplied via the OCS / LYNC client.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Polycom Global Services
Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels. Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's