has anyone been able to get flexible seating working via logging in via a pin code?
in admin guide 550 it states:
BroadSoft Flexible Seating Available on the BroadWorks R20 server, Flexible Seating allows you to configure a host phone that users can log in to and access their registered line. After the user logs in, user settings are replicated on the host phone as a guest profile and the registered phone line is then active on both the primary phone and the host phone. You have the option to configure a PIN for the guest profile. Users can access their guest profile on a host phone using a PIN which prevents others from logging them out with the phone password. The PIN takes precedence over the local phone password and the guest user must log out of the phone with the PIN before another user can log in with their password. On the BroadWorks server, you can configure a period of time after which the server automatically logs out a user from a phone in case a user does not log out. You can configure each Guest Profile to replicate the BroadSoft UC-One contact directory and favorites to the host phone, but the Polycom contact directory and favorites cannot be replicated. Once a user is logged in to a host phone, any settings changes are not automatically synchronized between the host phone and the primary phone. Settings can be manually synchronized from the BroadSoft BroadWorks server.
fs.unLockPhone.pin NULL (default) 4 - 10 digits Set a security pin for the Flexible Seating guest line on the host phone. hoteling.reg 1 (default) - Specifies the phone line on the host phone which hosts the guest line. hotelingMode.type -1 (Default): The parameter does not exist on the Broadsoft server. 0 - Both Flexible Seating and Hoteling are disabled on the BroadSoft Device Management Server (DMS). 1 - Hoteling is enabled 2 - Flexible Seating is enabled but guest is not logged in. 3 - Flexible seating location is enabled and guest is logged in
I have the following in my config file:
<feature.hoteling feature.hoteling.enabled="1" />
<hoteling hoteling.reg="1" hotelingMode.type="2" fs.unLockPhone.pin="6157"/>
Sip load/firmware etc details are:
Phone Information Phone Model VVX 601 Part Number 3111-48600-001 Rev:A UC Software Version 18.104.22.16871 Updater Version 22.214.171.12447
Am I missing anything or does it just not work? My user has a pin assigned under the Flexible seating options.
welcome back to the Polycom Community.
I can only suggest you contact BroadWorks support directly as I am unaware what exact configuration is required to get this feature working.
Polycom Global Services
Thanks for the quick supply - I will do and will post the response on here so everyone else who may want to achieve this will know...