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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

I've followed other configuration examples, but have not been able to reset the boot rom. Please advise.

 

==

Polycom soundstation IP 4000

2 REPLIES 2
HP Recommended

Now getting error 0x4020

 

Using BootROM 3.1.8.0070

sip_318.ld downloaded today.

 

Get to this screen and phone displays error message

 

Welcome!

Procession configuration....

This may take a few seconds...

---------

IP Address: 192.168.x.x

eNet: xx:xx:xx:xx...

Rev: 3.1.8.0070

HP Recommended

Hello tadyson,

welcome to the Polycom Community.

The community's VoIP FAQ contains this post here:

 

Sep 27, 2012 QuestionI get the error Message “application not present / found” on my phones screen

Resolution: Please check => here <=

 

and

 

Mar 07, 2013 Question: What does the message "Config file error. Error is <Hex #>"  / 0x4020 mean?

Resolution: Please check => here <=


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
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