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Ghost ring tone in headset


Ghost ring tone in headset




In some circumstances, we have a ghost dial tone in the headset after having answered a call.


Is that a known problem with a given firmware ?




Damien Sandras

Message 1 of 2
Polycom Employee & Community Manager

Re: Ghost ring tone in headset

Hello dsandras,


welcome to the Polycom Community.


Please check this post => here <=


Best Regards


Steffen Baier


Polycom Global Services

The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 2