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Ghost ring tone in headset

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Advisor

Ghost ring tone in headset

Hello,

 

 

In some circumstances, we have a ghost dial tone in the headset after having answered a call.

 

Is that a known problem with a given firmware ?

 

Thanks

 

Damien Sandras

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1 REPLY 1
Polycom Employee & Community Manager

Re: Ghost ring tone in headset

Hello dsandras,

 

welcome to the Polycom Community.

 

Please check this post => here <=

 

Best Regards

 

Steffen Baier

 

Polycom Global Services

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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 2