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Grandstream PBX and Polycom IP335


Grandstream PBX and Polycom IP335

I cannot figure out where on the Polycom IP335 interface to put the IP address of the grandstream PBX and the extension username and password so the Phone can be setup.  Everything I see is for the provisioning server which I am told cannot be used if its not a grandstream phone. 


Where on the polycom IP335 do I put the PBX IP and the username and password to get it setup on a Grandstream PBX?  Does anyone know?  Grandstream said its possible but they dont know polycom, and polycom said that because grandstream is not a polycom reseller they cannot help.

Message 1 of 3
Polycom Employee & Community Manager

Re: Grandstream PBX and Polycom IP335

Hello BartWatts,

welcome to the Polycom Community.

The community's VoIP FAQ contains this post here:


Oct 7, 2011 Question: Can I register or is my Polycom Phone compatible with a “XYZ” SIP Server?

Resolution: Please check => here <=

Please ensure you always check the community FAQ and/or utilize the community search before posting any new topics or follow up post’s.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.
Message 2 of 3

Re: Grandstream PBX and Polycom IP335

Thanks so much, I couldnt find this document in the search.  I was looking for grandstream setup. Not just any SIP PBX.  Ill give this a shot.  Thanks. =)

Message 3 of 3