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Group listen on a VVX400?

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Occasional Contributor

Group listen on a VVX400?

Is It possible to be talking on the handset or headset and have the speaker off hook so others in the room can listen in on the conversation?  The customer is using VVX400 phones at 4.1.6 software.

 

Thanks,

Chad

Message 1 of 4
3 REPLIES 3
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Polycom Employee & Community Manager

Re: Group listen on a VVX400?

Hello Chad,

To my knowledge there is no such facility as the call is always either terminated on the Handset, Headset or Loudspeaker only.

 

Another way for this would be to simply conference another unit and have that on Hands free or use one of our conference phones.

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 4
Highlighted
Occasional Visitor

Re: Group listen on a VVX400?

Hi,
Is it possible to have someone on the handset talking and have some with a headset listening in? We had this on our old Cisco phones and don't want to lose the functionality.
Thanks
Chris
Message 3 of 4
Highlighted
Polycom Employee & Community Manager

Re: Group listen on a VVX400?


@SteffenBaierUK wrote:


To my knowledge there is no such facility as the call is always either terminated on the Handset, Headset or Loudspeaker only.

 

 


Hello Chris,

 

please see the above originally provided answer.

 

Best Regards

 

Steffen Baier

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 4 of 4