I am trying to setup provisioning server using HTTPS, I have tested HTTP which is working fine. I am using Go-Daddy G2 certificate for my server and I have tried PolycomRootCA, as well as other recognize RootCA which Polycom allows. I don't want to install certificate manually on phone because I am going to deploy more then 200 phones.
I am using VVX410 for My test purpose, If works I would be using VVX150, VVX250, VVX450 for deployment.
MAC : 0004f29188d0
SIP Version 18.104.22.16834
Device Factory certificate is installed
Hello @Mijal ,
Welcome to the Poly Community.
Setting up a HTTPS provisioning server is documented in detail here:
Oct 7, 2011 Question: How can I setup my Phone / Provisioning / Download / Upgrade / Update / Downgrade Software?
Resolution: Please check => here <=
In addition, we detail what Certificates we include in our software here:
Jan 27, 2015 Question:How can I verify the certificate validity period used with the Poly VVX / CCX / Trio Phone software?
Resolution: Please check this post => here <=
If the certificate provider used is not already in the built-in certificate store in the currently used software then either update to a later version which includes this and/or use a different provider.
To my own personal knowledge, you cannot use the certificates from here http://pki.polycom.com/pki to provision a phone using HTTPS.
You could use a so-called staging server with a DHCP option 160 to point to a provisioning server which would then contain a master configuration file aka 00000000000.cfg which loads a new configuration with the following content:
Using the above way you would not need to manually touch every single phone and could fully automate this.
If this is not what you are after and/or any other volunteer can help you please go ahead and open a ticket.
In order to raise a support ticket, you need to work with your Poly reseller as they may need to do this for you.
End Customers are usually unable to open a ticket directly with Poly support. Available End User Poly services offerings are detailed here
The Mac shared is from a device sold back in 21/03/2015 via SCANSOURCE INC. They are your Tier and as the unit is no longer within the warranty please be prepared to Pay Per Incident / PPI.
This is all outlined in detail here
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.