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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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‎03-20-2014 01:12 AM

HP Recommended

Hi all,

 

I understand that due to regulations the phone reverts its handset volume after a call.

with <Volume voice.volume.persist.handset="1"/> it will remain in place.

 

The question is how you can get it to save even after a reboot of the phone.

 

My customers are complaining that after a configuration update or a reboot the volume is back at the default.

Any way to avoid this?

1 REPLY 1

‎03-20-2014 04:50 AM

HP Recommended

Hello SamF,

To my knowledge this is working as designed and is governed by international / national laws.

 

There are parameters that can manually adjust the phone's volume levels but you would need to raise a ticket via your Polycom reseller in order for our support team to advise you on the levels and make you aware that changing these may violate above laws.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

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