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‎10-13-2016 01:56 PM

HP Recommended

Hello;

    I have 670's running uc software 4.0.11 and vvx600's running uc software 5.5.0. In my cfg file, I have the following softkey defined.

 

                call.directedCallPickupMethod="legacy"
                call.directedCallPickupString="*8"

 

                softkey.4.label="Pickup"
                softkey.4.action="*8"
                softkey.4.precede="0"
                softkey.4.insert="0"
                softkey.4.enable="1"
                softkey.4.use.idle="1"
                softkey.4.use.active="0"
                softkey.4.use.alerting="1"
                softkey.4.use.dialtone="1"
                softkey.4.use.proceeding="0"
                softkey.4.use.setup="0"
                softkey.4.use.hold="0"

 

For some reason, I have 2 softkeys showing "Pickup" appear.  On the vvx600's the Pickup keys both work using *8 (defined in my Asterisk 11 config). What also has me stumped is that on the 670's, one of the softkeys works using '*8', while the other has no action defined. Any insight into what I am missing here would be appreciated.

John V

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