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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Hello there,

 

We have an AGPTEK Call Center Headset that we want to use with a VVX 300 phone. However, there is a noticeable echo happening when we use it. When I use the headset to call someone else or if that person calls me, that person hears an echo on their phone and I do not. Echo Cancellation is enabled on both phones. It was worse without it. 

 

I also tried using a cell phone to call the VVX 300 and I can hear an echo as well. Is there anyway I can remedy this? If not, do you have a recommended headset to use for this phone?

3 REPLIES 3
HP Recommended
Hello

There is an FAQ post on headsets

Replied via a mobile device
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Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
HP Recommended

Do you have a link and/or a ttile name of this FAQ?

HP Recommended
Simply search the FAQ in my signature for the word headset

Replied via a mobile device
------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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