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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

I have a polycom soundpoint IP 550 office phone that has worked fine until recently: The line is either static-y or the people I call cannot hear me speaking. I have tried turning it on and off, re-plugging in all jacks but nothing is working. The other two office phones are working fine, so I'm not sure what the problem is.

 

Any help would be appreciated.

 

Thank you

1 REPLY 1
HP Recommended

Hello Epoole,

welcome to the Polycom Community.

Are the other two Phones Polycom phones as well so you could simply try if the Handset is faulty?

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
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