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Help with a configuration on vvx

SOLVED
Highlighted
Advisor

Help with a configuration on vvx

Good day to all

I appeal to your help figuring out how to set my template transparent screen mode by default attached some images of how and where this set from the phone

the first transparency is disabled
the second is the option that movi
the third is as I would like to stay by default

regards

Thank you

1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted
Polycom Employee & Community Manager

Re: Help with a configuration on vvx

Hello J.Silva,

if you manually make changes to settings the phone will upload a <mac>-phone.cfg file which will contain the changed settings.

 

In addition the Admin Guide should contain this information.

 

Also the following post => here <= shows the up.numOfDisplayColumns parameter.

 

I also just added a transparent FAQ post:

 

May 05, 2016 Question:How can I change my line keys to be transparent?

Resolution: Please check => here <= 

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 2 of 9
8 REPLIES 8
Highlighted
Polycom Employee & Community Manager

Re: Help with a configuration on vvx

Hello J.Silva,

if you manually make changes to settings the phone will upload a <mac>-phone.cfg file which will contain the changed settings.

 

In addition the Admin Guide should contain this information.

 

Also the following post => here <= shows the up.numOfDisplayColumns parameter.

 

I also just added a transparent FAQ post:

 

May 05, 2016 Question:How can I change my line keys to be transparent?

Resolution: Please check => here <= 

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 2 of 9
Highlighted
Advisor

Re: Help with a configuration on vvx

Thank you very much was very useful aid

regards

Message 3 of 9
Highlighted
Advisor

Re: Help with a configuration on vvx

and if it helps someone this is the line that you add to my template

 

<web up.transparentLines="1" />

 

Thanks

Regards

 

Message 4 of 9
Highlighted
Advisor

Re: Help with a configuration on vvx

hi

 

there any way to put transparent lines settings in expansion modules?

Message 5 of 9
Highlighted
Polycom Employee & Community Manager

Re: Help with a configuration on vvx

Hello J.Silva,

To my knowledge this is for the main phone only and not the expansion module at present.

 

Jan 03, 2013 Question: How can I request a change to the current Polycom SIP / UCS Software?

Resolution: Please check => here <=

 

Please quote VOIP-97129 when you raise this as suggested above.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 6 of 9
Highlighted
Advisor

Re: Help with a configuration on vvx

Hi

the main phone is a vvx 600 with software 5.4.2d
what I want to know is if I change something in my template to put transparent line to the expansion module lines as was done with the vvx600

 

Regards

Message 7 of 9
Highlighted
Polycom Employee & Community Manager

Re: Help with a configuration on vvx

Hello J.Silva,

this was already answered:

 

  • Can I change this on the main phone to show the lines transparent?
    Yes as shown above
  • Can I change this on the expansion module to show the lines transparent?
    No this cannot be changed

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 8 of 9
Highlighted
Occasional Visitor

Re: Help with a configuration on vvx

I am using this line on a VVX 600

  <web up.transparentLines="1" />

This does not work.

VVX is running version 5.2.5.0987

 

Also, I don't have the menu option for idle screen.  Since this is a VVX 600, it should support this right?  Has a version change altered this behavior?

Message 9 of 9