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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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‎10-15-2014 08:45 AM

HP Recommended

Hello

I have truble to make this thing work.

I m using IP331 with softare 3.2.6

i have add to the sip.cfg file this line:

<se.rt.custom3 se.rt.custom3.name="Low Double Trill" se.rt.custom3.ringer="ringer3" />

just in the buigining.

under <voipProt> i added this:

<voIpProt.SIP.alertInfo voIpProt.SIP.alertInfo.3.value="external"     voIpProt.SIP.alertInfo.3.class="custom3"/>

 

under the "alert-info" section i put "externa" (without the questation). and it is still rining with the default ringtone.

 

I have tried to add those lines in a diiferent file but still no success, tried to look in > this <<<

still nothing work for me.

 

i m using freepbx 2.9 with asterisk 1.8

 

Thank you in advance for the help

 

 

 

2 REPLIES 2

‎10-15-2014 03:05 PM

HP Recommended

Thank you i solved it

Was this reply helpful? Yes No

‎10-15-2014 03:16 PM

HP Recommended

Hello ohad1310,

welcome to the Polycom Community.

Any chance of posting your solution if if differs from the FAQ post ?

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
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