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Hide line key for voicemail number


Hide line key for voicemail number

I am using the VVX 410 UC Software Version and they are on a multi line hunt group. The hunt group has its own voicemail box and the phone has to be registered to the line to check the mail box. Is there a way to hide the line key for the voicemail line. I want it to show up on the message center but not on the line key.  


I noticed in the web gui there are 34 possilbe lines but when I register anything past line 12 they do not work. 

Message 1 of 2
Polycom Employee & Community Manager

Re: Hide line key for voicemail number

Hello rfut,


Your old posts => here <= is still open / pending as you have not marked these as "Accept as a solution".


If they are in this state nobody finding them via a community search will know if an answer or advice was useful and has helped you.


Could you therefore kindly go over them and mark or answer as appropriate ?


If they are marked as "Accept as a solution" other users can find these easier and it helps them to utilize the community more efficiently. 



For your new question the phone has got a physical amount of line keys. You can only assign as many line keys as you have actual keys. For more keys you need an expansion module.


I am not sure what you mean by your voice mail question.

Best Regards

Steffen Baier

Polycom Global Services

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Message 2 of 2