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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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‎01-31-2017 04:31 AM

HP Recommended

I cannot find russian language on my Polycom IP 7000, there is English · Deutsch · Français, but there isn't russian language. How can I add russian language on Polycom IP 7000?

Thanks

5 REPLIES 5

‎01-31-2017 04:59 AM

HP Recommended

Hello SlaVoip,

welcome to the Polycom Community.

 

You need to setup a local provisioning server in order to be able to load another language.


The community's VoIP FAQ contains this post here:

Oct 7, 2011 Question: How can I setup my Phone / Provisioning / Download / Upgrade / Update / Downgrade Software?
Resolution: Please check => here <=

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No

‎02-05-2017 03:31 AM

HP Recommended

 Hello Steffen,

 

UC Software Version   4.0.8.1972

BootRom Software Version  5.0.8.0935

 

You can see phone information in attachments

 

 

So, I need to install Freeware FTP Server Filezilla and upgrade Polycom IP 7000 up to  4.0.11 Split .  Is it right? 

 

But how can I load another language? Can you send me the file or link where I can find the file with russian language?

 

Thanks

 

 

 

 

Was this reply helpful? Yes No

‎02-05-2017 04:44 AM

HP Recommended

Hello SlaVoip,

It is included within the download and please also download the Updater / Upgrader 5.0.11


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No

‎02-13-2017 08:20 AM

HP Recommended

 

  Hello Steffen,

 

Please provide me instruction (step by step) how I can download russian language to IP 7000. If I get you right, I should do the following:

 

- install Freeware FTP Server Filezilla
- download the Upgrader 5.0.11 and 4.0.11 Split
- unzip both files into this directory (Example D:\Software\UCS410revB\ )
- once the phone is pointed at the FTP Server address the Phone will attempt to download the relevant files

 

Is it right?

 

I found only SoundPoint_IP_BootROM_4_4_0B_Upgrader_release_sig. Where can I find Upgrader 5.0.11? Please send me the link.

 

Thanks.

Was this reply helpful? Yes No

‎02-13-2017 08:25 AM

HP Recommended

Hello SlaVoip,

 

You do no longer need the Upgrader release as you are already on 4.0.x

 


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No
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