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How can I tell if my VVX 501 is registered with my SIP Provider from the Web GUI?

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Occasional Visitor

How can I tell if my VVX 501 is registered with my SIP Provider from the Web GUI?

Hi,

I'm working with Polycom VVX 501's that are in a remote location.

From the GUI, how can I tell if the IP Phone has registered? 

Thank you,

Tim

 

 

 

Message 1 of 5
4 REPLIES 4
Polycom Employee & Community Manager

Re: How can I tell if my VVX 501 is registered with my SIP Provider from the Web GUI?

Hello @TimGlen,

welcome to the Polycom Community.

From the Web UI there is no such way for openSIP.

 

You can only check the Logs


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services




<======== Signature / Disclaimer ========>
Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.
Message 2 of 5
Occasional Visitor

Re: How can I tell if my VVX 501 is registered with my SIP Provider from the Web GUI?

Hi @SteffenBaierUK,

 

Thank you for your reply.

Which log are you referring to and is there a specific message in the log?  I've perused through both the App and Boot logs and do not see anything obvious.  

Thanks!


Tim

Message 3 of 5
Polycom Employee & Community Manager

Re: How can I tell if my VVX 501 is registered with my SIP Provider from the Web GUI?

Hello @TimGlen,

The community's VoIP FAQ contains this post here:

Jan 19, 2012 Question: How to troubleshoot Polycom VoIP related Issues?

Resolution: Please check => here <=


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services




<======== Signature / Disclaimer ========>
Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.
Message 4 of 5
Occasional Visitor

Re: How can I tell if my VVX 501 is registered with my SIP Provider from the Web GUI?

This FAQ is very helpful.   I see that I need to I turn up the SIP logging level then I should see the SIP registration. 

 

Thank you. 

Message 5 of 5