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How can I use paging while I'm on a live call?

Mehrtash
Visitor

How can I use paging while I'm on a live call?

Hi,

 

I wonder if we can have the page function while on a live call? Say I am on a call and I want to page all other users. How is that possible? I'm using VVX400 and VVX600.

 

Please advise.

 

Message 1 of 3
2 REPLIES 2
SteffenBaierUK
Polycom Employee & Community Manager

Re: How can I use paging while I'm on a live call?

Hello Mehrtash,

welcome to the Polycom Community.

 

We have various possibilitys to customize keys on the phone.

The community's VoIP FAQ contains this post here:

 

Nov 25, 2011 Question: How can I change the functionality of a softkey button / use EFK?

Resolution: Please check => here <=


Above FAQ post contains a post in regards of a Page key during a transfer. You can use this example but specify :

 

softkey.1.use.active="1"

instead of 

 

softkey.1.use.dialtone="1"

in order to appear during a call.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 3
Mehrtash
Visitor

Re: How can I use paging while I'm on a live call?

Thank you so much Steffen,

 

I used:

 

<CONFIG_FILES
feature.enhancedFeatureKeys.enabled="1" softkey.1.action="$FPage$" softkey.1.enable="1" softkey.1.label="PAGE" softkey.1.use.dialtone="1" softkey.1.precede="1" />

 

 

and  it worked just fine.

 

Great help.

 

Mehrtash

Message 3 of 3