Plantronics + Polycom. Now together as Poly Logo

How delete predeterminated directory softkey


How delete predeterminated directory softkey

 hello good day, I would like to know if any of you know how to delete the directory key that has predefined the polycom equipment in my configuration file I have it disabled

<softkey softkey.1.action="$FCallList$" softkey.1.enable="1" softkey.1.insert="2" softkey.1.label="%SOFTKEY1_LABEL%" softkey.1.precede="0""0" softkey.1.use.alerting="0" 
            softkey.1.use.dialtone="0" softkey.1.use.hold="0" softkey.1.use.idle="1" softkey.1.use.proceeding="0" softkey.1.use.setup="0"
            softkey.2.action="$FDirectories$$FDialpad4$" softkey.2.enable="1" softkey.2.insert="3" softkey.2.label="Dir." softkey.2.precede="0""0" softkey.2.use.alerting="0" 
            softkey.2.use.dialtone="0" softkey.2.use.hold="0" softkey.2.use.idle="1" softkey.2.use.proceeding="0" softkey.2.use.setup="0"
            softkey.4.action="$FAnswer$$FTransfer$" softkey.4.enable="1" softkey.4.insert="3" softkey.4.label="Transfer" softkey.4.precede="0""0" softkey.4.use.alerting="1" 
            softkey.4.use.dialtone="0" softkey.4.use.hold="0" softkey.4.use.idle="0" softkey.4.use.proceeding="0" softkey.4.use.setup="0"
    <softkey.feature     softkey.feature.endcall="1" softkey.feature.doNotDisturb="0" softkey.feature.buddies="0" softkey.feature.callers="0" softkey.feature.directories="0" softkey.feature.forward="1" 
                        softkey.feature.join="1" softkey.feature.mystatus="0" softkey.feature.newcall="1" softkey.feature.split="1" softkey.feature.basicCallManagement.redundant="1">

 in the picture I indicated the key

Polycom Employee & Community Manager

Re: How delete predeterminated directory softkey

Hello @J.Silva,

welcome back to the Polycom Community.

From the Admin Guide:"0"

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

<======== Signature / Disclaimer ========>
Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.
Message 2 of 2