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How to change Active Line and Speed Dial Keys Entry number?

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Occasional Visitor

How to change Active Line and Speed Dial Keys Entry number?

Hello,

 

We bought new unit of VVX500, I try to add BLF in Line Key Configuration. But prompt with this error "Cannot accommodate 'BLF' line-key in Active Line and Speed Dial Keys selection box (Reached maximum limit)."

I setting from web config:

Web > Utilities > Line Key Configuration (detail snapshot as per attached)

 

Phone detail:

Phone Model VVX 500

UC Software Version 5.4.0.5841

Updater Version 5.6.0.8213

 

I also add config entry below in config file before adding BLF via web:

feature.enhancedFeatureKeys.enabled="1"

lineKey.reassignment.enabled="1"

 

Thank You.

1 REPLY 1
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Polycom Employee & Community Manager

Re: How to change Active Line and Speed Dial Keys Entry number?

Hello Kamaruzaman,

welcome to the Polycom Community.

It is always useful to include if you are using a SIP server or a LYNC server

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

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