How to change Active Line and Speed Dial Keys Entry number?

[Kamaruzaman]

Hello,

We bought new unit of VVX500, I try to add BLF in Line Key Configuration. But prompt with this error "Cannot accommodate 'BLF' line-key in Active Line and Speed Dial Keys selection box (Reached maximum limit)."

I setting from web config:

Web > Utilities > Line Key Configuration (detail snapshot as per attached)

Phone detail:

Phone Model VVX 500

UC Software Version 5.4.0.5841

Updater Version 5.6.0.8213

I also add config entry below in config file before adding BLF via web:

feature.enhancedFeatureKeys.enabled="1"

lineKey.reassignment.enabled="1"

Thank You.

[SteffenBaierUK]

Hello Kamaruzaman,

welcome to the Polycom Community.

It is always useful to include if you are using a SIP server or a LYNC server

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services