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How to configure softkeys on Polycom VVX 250 phones

Occasional Advisor

How to configure softkeys on Polycom VVX 250 phones

Hi there,

We use Zoom Phone and need to configure Soft-key (Soft Key#3 from the left) to access voicemail (*86) for Polycom VVX250.

Looks like the softkeys are not part of the config file.

What is the method to config the soft keys?


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Polycom Employee & Community Manager

Re: How to configure softkeys on Polycom VVX 250 phones

Hello @avshch 

Welcome back to the Poly community.


Before you can ask any new questions please see below. You have been reminded of this before.

Some or a couple of your old post(s) or reply(s) to them => here <= are still open/pending as you have not marked these as "Accept as a solution" or at least provide some form of feedback or answer.

If they are in this state nobody finding them via a community search will know if an answer or advice provided was useful and has maybe helped you.

Could you therefore kindly go over them and mark or answer as appropriate?

If they are marked as "Accept as a solution" other users can find these easier and it helps them to utilise the community more efficiently. Please do not simply mark them without any type of feedback.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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