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How to delay dialling a number


How to delay dialling a number

Hi Polycom


We have some users that are having issues with dialling international numbers. In some cases they are to slow to dial them and eventually the phone rings without them finishing the number


We have our phones provisioned so im wondering what you guys advice to change?


Im think there's somthing in the dial plan that needs to be changed?


We are currently using Polycom VVX300's and


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Polycom Employee & Community Manager

Re: How to delay dialling a number

Hello Paddy,

welcome back to the Polycom Community.

It is always useful to if you are using a SIP server or a LYNC / Skype for Business server.

This also allows yourself and others to check against current software release notes, Administrator Guides or FAQ post’s.

The above is also stated in the "Read First"

In addition it also helps other users if you check your old posts => here <= and mark them if the answer supplied helpd you.


This flags these so other users can find them easier.


In regards to your new question the FAQ contains this post here:


Oct 7, 2011 Question: Phone unable to Dial a number when Off Hook or on 2nd Call in a Conference or Digitmap issues

Resolution: Please check => here <=

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 2