Plantronics + Polycom. Now together as Poly Logo

How to disable or remove DND


How to disable or remove DND



Do you know how to disable DND function ?


I want to disable it and also remove softkey button and also remove it from the menu.


I wan to do this on Soundpoint 335 and VVX300/VVX500 phone




Message 1 of 2
Polycom Employee & Community Manager

Re: How to disable or remove DND

Hello Kakiman,

welcome to the Polycom Community.

The community's VoIP FAQ contains this post here:


Jun 12, 2013 Question: How can I limit access to certain menu’s?

Resolution: Please check => here <=


Above should be applicable to the SPIP335 as I am not aware of this phone having a dedicated Softkey for DND.


For the new VVX500/600/300/400 series this is at present not applicable and requires a Feature request via your Polycom reseller in conjunction with a Polycom sales engineer.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 2