How to integrate a Soundpoint IP 670 with a hearing aid

[cbbs70a]

Hello;

    I recently purchased several dozen Soundpoint IP 670's and I'm very happy with them. However, I have a user who uses a hearing aid and he needs to integrate it with his phone. This is the first time that I've ever dealt with something like this so I do not know how to proceed. Is there any documentation or examples on how to do this? Any insight at all would be greatly appreciated.

Thanks;

Frank

[SteffenBaierUK]

Hello Frank,

welcome to the Polycom Community.

The SPIP670 is compatible as follows:

• Hearing Aid Compatible (HAC) handset for magnetic coupling to approved HAC hearing aids

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

[cbbs70a]

Thanks for the information, but since I've never done this before, how do I actually set this up?

Thank You;

FSD

[SteffenBaierUK]

Hello Frank,

to my knowledge there is nothing to setup on the phone itself.

The Handset should simply work with a compatible hearing aid as this is a industry standard.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services