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How to manage contacts from web browser

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Occasional Contributor

How to manage contacts from web browser

Hi there,

 

is there a way to manage contacts from the web browser? I need to manage contacts from multiple phones, in different area of the building, and it's a pain to walk them one by one... any way to manage all that via the web login?

 

Thank you!

 

M.

Message 1 of 6
5 REPLIES 5
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Polycom Employee & Community Manager

Re: How to manage contacts from web browser

Hello martinAcces,

welcome to the Polycom Community.

It is always useful to include the currently used SIP or UC Software version as issues experienced may already be addressed in a newer release. It is always also of help to state the actual phone model.

Please also include if you are using a SIP server or a LYNC server
If LYNC or Skype please provide Version details and if these are on premise of off premise

This also allows yourself and others to check against current software release notes.

The above is also stated in the "Read First: Welcome to the Polycom VoIP Forum"

Therefore the Polycom VoIP FAQ contains this post here:

Question: How can I find out my SIP UC Software Version or the BootROM Version of my Phone?
Resolution: Please check here

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 6
Highlighted
Occasional Contributor

Re: How to manage contacts from web browser

Hi!

 

thanks for quick reply, sorry about not giving all the infos right away.

 

Here are the infos :

SIP 5.1.1.2986

Model VVX 410

BootL1 : 1.0.0.0041 (46162-001)

Updater : 5.3.1.2939

 

thanks again!

Message 3 of 6
Highlighted
Polycom Employee & Community Manager

Re: How to manage contacts from web browser

Hello martinAcces,

The VVX range is unable to manage the speed dials via the Web Interface.

 

You should work with the below:

 

Jan 6, 2012 Question: How can I create a local directory or what is the 000000000000-directory.xml used for?

Resolution: Please check => here <=

 

or consider LDAP

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 4 of 6
Highlighted
Occasional Contributor

Re: How to manage contacts from web browser

I don't know much about all those differences. What does it imply to change from VVX to LDAP?

Message 5 of 6
Highlighted
Polycom Employee & Community Manager

Re: How to manage contacts from web browser

Hello Martin,

 

LDAP is explained => here <= and is simply an industry standard protocol so a device can access a database containing for example phone numbers.

 

The VVX does support this so you have a centralized directory.

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 6 of 6