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How to remove auto-dialing on IP331

Occasional Visitor

How to remove auto-dialing on IP331

When looking at the call list if you pick up the handset the phone will auto-dial the number highlighted. Is there a way to change this so it only dials if you press the dial button?

Message 1 of 2
Polycom Employee & Community Manager

Re: How to remove auto-dialing on IP331


welcome to the Polycom Community.

The community's VoIP FAQ contains this post here:

Jan 22, 2014 Question: How can I prevent the phone from automatically accessing a line when the Handset is lifted?

Resolution: Please check => here <=


Have you tried the above yet?

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 2