How to show numbers pressed while call in progress?
We just got a bunch of the VVX500 phones, using sip through ringcentral version 4.1.8.0628. Our call center will be using these needing to clear checks, input account numbers to banks, etc. and want to be able to see the numbers they press while the call is in progress to ensure they are entering the correct information. The display currently only shows the number called, all further button presses don't show up. Is there a way to change that?
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Polycom Global Services
Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels. Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's