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How to upload config changes to a phone via the web utility

SOLVED
RaymondC
Occasional Contributor

How to upload config changes to a phone via the web utility

Hello,

 

I want to customize Flexible Line Key Assignments on a VVX400 phone via the web inteface. I have found several FAQs discussing which parameters I need to use so I think I understand that part.

 

My question is how to upload changes to a phone?

 

Do I use the Utilities: Import & Export Configuration section of the web utility?

 

If so do I simply create a new .cfg file and upload it? Does the name of the file matter? Does the contents of the file get ADDED to the existing web.cfg file or does it REPLACE the current web.cfg file?

 

Or do I first download the existing web.cfg file, then modify it, and finally upload it back up to the phone?

 

Thank you.

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Accepted Solutions
SteffenBaierUK
Polycom Employee & Community Manager

Re: How to upload config changes to a phone via the web utility

Hello

I am sure there is a FAQ post covering this but as I am travelling at present I simply reply.

Yes you import a XML formatted file with any name and the .cfg as name. Any change will append to the currently used configuration.

Please consult the FAQ and/or Admin guide for more details.

Replied via a mobile device
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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 2 of 4
3 REPLIES 3
SteffenBaierUK
Polycom Employee & Community Manager

Re: How to upload config changes to a phone via the web utility

Hello

I am sure there is a FAQ post covering this but as I am travelling at present I simply reply.

Yes you import a XML formatted file with any name and the .cfg as name. Any change will append to the currently used configuration.

Please consult the FAQ and/or Admin guide for more details.

Replied via a mobile device
----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 2 of 4
RaymondC
Occasional Contributor

Re: How to upload config changes to a phone via the web utility

Steffen,

 

Thank you very much for the clarification. That's exactly how I was hoping it worked.

 

 If you do find any FAQ on this specific topic, I wouldn't mind reading it. And I couldn't find the section of the admin manual that covered this specific topic.

 

Thanks again for your time.

Message 3 of 4
SteffenBaierUK
Polycom Employee & Community Manager

Re: How to upload config changes to a phone via the web utility

Oct 7, 2011 Question: Do I always need a Provisioning Server or can I configure a Phone via the Web Interface or via the Phone Gui?
Resolution: Please check => here <=

 

The above should cover this

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 4 of 4